DISTANCE SALES AGREEMENT
ITEM 1 SIDES

1.1-SELLER
Name: RAVZA GUM KUY VE INS SAN TIC LTD STI
Address: Molla Fenari Mah. Kurkciler Pazari Sk. No: 6A Fatih / Istanbul
Phone: 0850 308 69 78
Mob .: +90 533 582 05 73
Email address: info@ravzasilver.com

1.2-RECIPIENT
Name / Surname / Position:
The address :
Telephone    :
E-mail address    :

ITEM 2 SUBJECT OF THE CONTRACT
The subject of this agreement is the rights of the parties in accordance with the provisions of Law No. 6502 on consumer protection in relation to the sale and delivery of goods that the CLIENT orders electronically on the website www.ravzasilver.com, the code, name, quantity and price of which are specified in article 3.1. and defining its obligations.

ARTICLE 3 DEFINITION OF ISSUES CONCERNING CONTRACTED PRODUCTS, PAYMENT AND DELIVERY

3.1-PRODUCTS

The main characteristics of the goods or services are available on the website www.ravzasilver.com.
The prices indicated and announced on the site are sales prices. Advertised prices and promises are valid until updated and revised. Prices announced for a specified period of time are valid until the end of the specified period.
All taxes on goods or services contracted are included in the sales price.

3.2-METHOD AND PLAN OF DELIVERY
Delivery adress    :
Delivered person:
Payment information:
The goods will be dispatched no later than within 2 working days after their production or delivery to RAVZA GￜM KUY VE ￝N￞SAN T￝C LTD ￞T￝. The shipping cost, which is the cost of shipping the goods, is paid by the BUYER.

3.3 INTEREST or DELAY PENALTIES
Since payment will be made in cash or by credit card, SELLER does not charge any late fees.

ARTICLE 4 GENERAL PROVISIONS
4.1) The BUYER declares on the website www.ravzasilver.com that he has read and studied the preliminary information about the main characteristics, the selling price, the method of payment and delivery of the goods under the contract and has provided the necessary confirmation in the electronic environment. ... CUSTOMER; Confirms this Preliminary information in electronic form, the SELLER confirms that he has received the address that the SELLER must provide to the BUYER before the conclusion of distance contracts, the main characteristics of the ordered products, the price of products, including taxes, payments. as well as accurate and complete shipping information.

4.2) The goods that are the subject of the contract are delivered to the BUYER or the person / organization at the specified address within the period specified in the preliminary information on the website, depending on the remoteness of the BUYER's place of residence for each product, provided that it does not exceed the statutory 30 -day period.

4.3) The SELLER is not responsible if the ordered goods cannot be delivered to the BUYER due to any problems that the freight company may face during the delivery of the goods to the BUYER.

4.4) The SELLER is responsible for delivering the contractual product in a reliable, complete form, in accordance with the qualifications specified in the order, with warranty documents and user manuals, if any.

4.5) The SELLER may supply another product with the same quality and price by notifying the BUYER and obtaining his explicit consent before the expiration of the contractual obligations.

4.6) If the SELLER cannot fulfill his contractual obligations in the event that the fulfillment of a product or service on the order becomes impossible, he notifies the consumer of this situation before the expiration of the contractual obligations and returns the full price to the BUYER within 10 working days.

4.7) This Preliminary Information Form must be electronically confirmed for product delivery. If, for any reason, the price of a product is not paid or is canceled in bank records, the SELLER is deemed to be released from its obligation to deliver the product.

4.8) After the delivery of the goods, if the relevant bank or financial institution cannot pay the price of the goods to the SELLER due to unfair or illegal use of the BUYER's credit card by unauthorized persons or for any other reason other than the BUYER's fault, then the BUYER must return (send) goods within 3 working days, provided that he received the goods. In this case, the cost of delivery is borne by the BUYER.

4.9) If the SELLER cannot timely deliver the goods according to the contract due to force majeure or extraordinary circumstances, such as weather conditions that prevent transportation, interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, BUYER may exercise one of the rights to cancel the order, replace the product covered by the contract with its precedent, if any, and / or postpone delivery time until the impediment is removed. In case of cancellation of the order by the BUYER, the paid amount is paid to him in cash and in full within 10 working days. When the BUYER pays by credit card, the amount is the var is returned to the relevant bank within 7 days after the order is canceled by the BUYER. Since the reflection of this amount on the BUYER's accounts after returning to the bank is completely related to the process of the bank transaction, the BUYER declares that the SELLER will not be able to intervene in any way or change possible delays in the transaction process from the banks and that the amount returned to the credit card by the SELLER is reflected in the BUYER's bank account within a few days on average and he already admits that this may take even longer depending on the banks.

ARTICLE 5 RETURN PROCEDURE
o In cases where the CLIENT uses his right to refuse, or in cases where the product specified in the order cannot be delivered for various reasons, or in cases where a decision is made to reimburse the CLIENT with decisions of the arbitration court, the SELLER will return all collected the amount to the credit card from which the collection was made, immediately within 14 working days. The Bank refunds the payment to the CLIENT's credit cards in the same installments as the CLIENT who bought the product in parts (if the card payment method was in parts). If the date of return and the dates of closing the card account do not coincide, 1 (one) refund will be reflected on the card every month, and the CLIENT will receive one month more than the number of payments he paid before the return, after the sales payments have been paid. they will be deducted from his current debts (if the card payment was in installments and not in full).

o In case of return of purchased goods; The SELLER must immediately return the entire collected amount to the credit card from which the collection was made. The Bank refunds the payment to the CLIENT's credit cards in the same installments as the CLIENT who bought the product in parts. If the date of return and the dates of closing the card account do not coincide, 1 (one) refund will be reflected on the card every month, and the CLIENT will receive one month more than the number of payments he paid before the return, after the sales payments have been paid. they will be deducted from his current debts (if the card payment was in installments and not in full).

The CUSTOMER confirms and undertakes that he / she has read and accepted this procedure.

ARTICLE 6 RIGHT TO REFUSAL
CUSTOMER; In distance contracts for the sale of goods, the product can use its right to withdraw from the contract, abandoning the goods without any legal or criminal liability and without explaining the reasons within 14 (fourteen) working days from the date of delivery of the goods to itself or to a person / organization by the specified address. In distance contracts related to the provision of services, this period starts from the date of signing the contract. Before the expiration of the right of withdrawal, the right of withdrawal cannot be exercised in service contracts in which the provision of the service began with the approval of the consumer. The costs of exercising the right of withdrawal shall be borne by the SELLER. To exercise the right of withdrawal, the SELLER must be notified in writing by certified mail, fax or e-mail within 14 working days and the product must not be used within the scope of Article 5th. If this right is exercised,
a) Invoice for the product delivered to a third party or BUYER (If the invoice of the product to be returned is a corporate invoice, it must be sent along with a return invoice issued by the institution when it was returned. Goods that were issued and ordered for a legal entity or a company, the company must be returned together with a formalized return invoice from the buyer's company and an invoice issued by the seller. Goods that are returned by the buyer without an invoice from the company will not be accepted by the seller and are not subject return.
b) a petition filed when exercising the right to refuse and return,
c) Returned items must be delivered intact and intact, complete with box, packaging and standard accessories, if any.
d) The SELLER is obliged to return the full price and documents that put the buyer in debt to the SELLER, at the latest within 10 days from the receipt of the notice of refusal and return, and return (accept) his goods within 20 days.
e) In the event of a decrease in the value of the goods due to the fault of the BUYER (damaged or used goods, etc.) or if the return becomes impossible, the BUYER is obliged to compensate the SELLER for losses in the amount of the damage incurred due to the fault of the BUYER. The SELLER cannot return, accept back personalized products and products manufactured according to a special order of buyers of non-standard sizes, etc. Earrings and similar products, products requiring hygiene, cannot be returned by the SELLER. Products for which a right of withdrawal is requested must not be used. Technological products that have been opened and unsealed in the factory packaging cannot be returned.

ARTICLE 7 COMPETENT AUTHORITIES
In case of controversial issues, the competent authorities are the bodies indicated by the Minister by the authorities of Industry and Trade of the Republic of Turkey and consumer law bodies and courts of the Republic of Turkey.

If the order is completed, the BUYER is deemed to have accepted all the terms of this contract.
This Agreement is for commercial purposes.
 
SELLER:  RAVZA GUM KUY VE INS SAN TIC LTD STI￝ (RAVZA SILVER JEWELLERY AND CONSTRUCTION COMPANY)
CUSTOMER:
DATE    :