Delivery and Returns | Ravza Silver
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Kuyumcu Aletleri

Return delivery and warranty

Return and warranty conditions

          

• In cases where the BUYER uses his right of refusal, or in cases where the product specified in the order cannot be delivered for various reasons, or in cases where a decision is made to reimburse the BUYER with decisions of the arbitration court, the SELLER will return all collected the amount on the credit card from which the collection was made, immediately within 14 the Bank refunds the payment to the BUYER's credit cards in the same parts as the BUYER who bought the product in parts (if the card payment method was in parts). If the date of return and the dates of closing the card account do not coincide, 1 (one) refund will be reflected on the card every month, and the BUYER will receive one month more than the number of payments he paid before the return, after the sales payments have been paid. They will be deducted from his current debts (if the card payment was in installments and not in full).

 

• In case of return of purchased goods; The SELLER must immediately return the entire collected amount to the credit card from which the collection was made. The Bank refunds the payment to the BUYER's credit cards in the same installments as the BUYER who bought the product in parts. If the date of return and the dates of closing the card account do not coincide, 1 (one) refund will be reflected on the card every month, and the BUYER will receive one month more than the number of payments he paid before the return, after the sales payments have been paid. They will be deducted from his current debts (if the card payment was in installments and not in full).

 

• Warranty: Warranty information for each product is available on the product page on the website. The product warranty is valid in accordance with the conditions specified on the seller's website. If there are items to be returned under warranty, they must be delivered to the seller with all accessories and packaging. Returns will not be accepted in the absence of accessories or related accessories and product packaging, such as brochures, documents, which should be in the box or packaging of the product.

 

 

The CUSTOMER confirms and undertakes that he / she has read and accepted this procedure.

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